Privacy Policy


September 2018

LFWI on-line Privacy Notice

Your privacy is important to the Lancashire Federation of Women’s Institutes (LFWI). This privacy policy provides information about the different types of personal information that we collect and the ways in which we use it, although please note that not all of this will be applicable to you, if in doubt please feel free to check by contact us using the contact details included in clause 11.

Who are we?

LFWI was formed in 1920 to comply with the aims and objectives of the National Federations of Women’s Institutes.

The WI is a three-tiered organisation:

The NFWI is the national charity, set up to represent WI members across the UK and provide guidance and support to federations and WIs. The NFWI board provides overall leadership to the WI organisation.

Federations are charities providing opportunities for various activities for WI members in their region.

WIs are independent local charities open to any women over the age of 18. There are approximately 6,300 WIs across England, Wales and the Islands.

Please note that our associated charity Denman, the NFWI-owned adult education residential college, operates through a separate website – – and you should refer to Denman’s own privacy policy to learn how it uses your personal information.

2) When do we collect personal information about you?

We may hold information relating to you from several sources, and will collect personal information about you: -

a) When you give it to us directly. For example, personal information that you submit through our website by applying for a course or through the ‘Contact Us’ form.

b) When you visit our website. The LFWI website uses cookies and other tracking technologies to improve your experience on our site and this can involve collecting personal data. 

3) What personal information do we use?

We will collect, store and otherwise process the following information when you visit our website and complete a ‘Contact’ form or use the ‘on-line’ booking system.

a) Your name, postal address, telephone number and email address.

b) Any other information you choose to share with us.

Special categories of data

The EU General Data Protection Regulations (GDPR) recognises certain categories of personal information as sensitive, and therefore requiring more protection. These categories of data include information about your health, ethnicity and political opinions.

In certain situations, LFWI may collect and/or use special categories of data (for example to adjust for any disabilities or dietary requirements you may have when attending our events. We will only process these special categories of data if there is a valid reason for doing so and where the GDPR allow us to do so. For instance, we will usually seek your explicit consent to use such data.

4) How we use your personal information.

a) to provide you with services and information that you have requested;

b) to provide updates about our work, services, activities, publications or products (where necessary), and only where you have provided your consent to receive such information;

c) to invite you to LFWI events we feel that you might be interested in;

d) to answer your questions/requests and communicate with you in general;

e) to further our charitable aim in general, including for fundraising activities and asking for volunteer support;

f) to analyse and improve our work, services, activities or information (including our website) for our own internal records;

g) for the prevention of fraud or misuse of service; and 

h) for the establishment, defence of enforcement of legal claims.

5) Lawful Processing

We are required to rely on one or more lawful grounds to collect and use the personal information that we have outlined above. We consider the grounds listed below to be relevant:

a. Consent

Where you have provided your consent for our use of your personal information in a certain way, for example where we ask for your consent to send you a newsletter.

b. Legal obligation

Where the processing of your personal information is necessary for us to comply with a legal obligation to which you are subject.

c. Legitimate interests

We rely on this basis where applicable law allows us to collect and use personal information for our legitimate interests and the use of your personal information is fair, balanced, and does not unduly impact your rights. For instance, it is in our legitimate interest to promote the aims and objectives of the LFWI and to use the personal data of members to do so.

6) Do we share your personal information?

The LFWI will not sell, rent or lease your personal information to others unless we are legally obliged to do so (see clause 4).

We reserve the right to disclose your personal information to third parties:

a) If we are under any legal or regulatory obligation to do so; and

b) In connection with any legal proceedings or prospective legal proceedings, to establish, exercise or defend our legal rights.

7) Securing your personal information

The LFWI will take all reasonable technical precautions to prevent the loss, misuse or alteration of your personal information. We restrict access to those who have a need to know and we train staff in handling the information securely. LFWI will store the personal information you provide on secure servers.

8) How long do we keep your personal information?

Unless still required in connection with the purpose of which it was collected and/or processed, we will generally remove your personal information from our records six years after the date it was collected. However, before this date; (i) if your personal information is no longer required in connection with such purpose(s), (ii) we are no longer lawfully entitled to process it; or (iii) you validly exercise one of your rights of erasure under clause (9), we will remove it from our records.

9) Your right and preferences

Where we rely on your consent to use your personal information, you have the right to withdraw your consent at any time.

When we use your personal information, you have the right to:

a) Ask us for confirmation of what personal information we hold about you, and to see this personal information, and we can confirm your identity, we will provide you with this personal information.

b) Request that we delete the personal information we hold about you, as far as we are legally required to do so.

c) Ask that we correct any personal information that we hold about you which you believe to be inaccurate.

d) Object to the processing of your personal information where we process based on the legitimate interests’ grounds.

e) Ask for processing of your personal information to be restricted if there is disagreement about its accuracy or legitimate usage.

10) Updating this privacy policy

The LFWI may update this privacy policy by posting a new version on this website. If we update this privacy notice in a way that significantly changes how we use your personal information, we will bring these changes to your attention. Otherwise, we would recommend that you periodically review this privacy notice to be aware of any other revisions.

11) How to contact us

The LFWIs Privacy Representatives are responsible for monitoring compliance with relevant legislation in relation to personal information. You can also contact the Privacy Officer if you have any questions about this privacy policy or our treatment of your personal information.


Telephone: 01772 459020

Post: Privacy Representatives, LFWI Offices, Croston House, Lancashire Business Park, Leyland, PR26 6TU